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Q, HOW LONG DOES AN ORDER STAY OPENED?
- 10 BUSINESS DAYS.

Q. WHAT IS YOUR DESIGN TURN-AROUND TIME?
- 7-15 BUSINESS DAYS (NOT INCLUDING HOLIDAYS, SATURDAYS & SUNDAYS)

Q. WHAT ARE YOUR BUSINESS HOURS?
- WE ARE OPEN (EMAIL & TEXT ONLY) 10:00 AM-7:00 PM

Q. HOW CAN I CONTACT YOU BY PHONE?
- TEXT ONLY!!!
I WILL NOT CALL OR ACCEPT CALLS OR/AND MAKE ANY CALLS . 

Q. WHAT IF I DON'T LIKE MY DESIGN?
- THERE IS A NO REFUND POLICY. 

Q. WHAT'S YOUR PAYMENT REQUIREMENTS?
-  MOST ORDERS MUST BE PAID IN FULL OR IF THE SERVICE YOU ARE SELECTING OFFERS A NON REFUNDABLE DEPOSIT, YOU ARE ALLOWED TO PAY A DEPOSIT. ONLY SERVICES THAT OFFER DEPOSITS.

Q. WHAT IF I HAVE MY OWN LOGO, AND I JUST WANT A LITTLE TWEAK?
- I DO NOT GO OVER ARTISTS WORK. YOU WILL HAVE TO PURCHASE THE "LOGO MAKEOVER" SERVICE.

Q. IF I HAVE A BUDGET, DO YOU DO CUSTOM ORDERS TO ACCOMMODATE MY BUDGET?
- YES, WE OFFER CUSTOM OPTIONS. (UNDER CONTACT TAB) ALL CUSTOM ORDERS START AT $650.00

Q. WHAT IF I PAID FOR MY ORDER & HAVE GONE PAST THE 30 BUSINESS DAYS WITH NO INFORMATION, WHAT HAPPENS?
- THE ORDER IS NULL/ VOID & NO REFUND WILL BE GIVEN.

Q. I HAVE A GENERAL QUESTION ABOUT A PACKAGE/PRICING?
- PLEASE UTILIZE THE "HAVE A QUESTION" FORM TO ASK ANY QUESTIONS YOU DON'T SEE LISTED.

Q.  WHAT IF I HAVE A SIMPLE LOGO CONCEPT, WILL THE PRICE BE THE SAME?
- ALL PRICES ARE SET AND ARE NOT SUBJECT TO BE CHANGED. 

Q. CAN I SWAP OUT ITEMS IN A PACKAGE IF IT DOESN'T FIT MY NEEDS?
- NO PACKAGES CAN BE MODIFIED. YOU WILL HAVE TO REQUEST A CUSTOM BUILT PACKAGE.

Q. HOW LONG DOES PRINTING & SHIPPING TAKE?

- 15 -25 BUSINESS DAYS ONCE ORDER IS APPROVED. RUSH FEE SERVICES ARE AVAILABLE !

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